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Help & FAQs

Help & FAQs

ANY QUESTIONS? WE ARE HERE TO HELP.

We will respond to every email within 24 hours.  If you prefer, you can call us at +92 326-9838383 We will be happy to answer your questions or assist you by phone with your online purchase.

GENERAL FAQ’s

Certain questions will always exist, regardless of how much material you release. We are eager to be of assistance to you. However, please review the list of often asked questions below before contacting us. This will save you time waiting for our response and give us more time to address specifics.

To place an order for any ADIRUS RACEWEARS items, Please visit our SHOP HERE. You can browse our recommendations for each type of motorsport or even shop by product family. In case you encounter difficulties placing an order online, you can also place an order over the phone or via email at info@adirusracewears.com or by calling +92 326-9838383

Naturally, of course! This is truly our main business, and we adore meeting racers who are enthusiastic about their vehicles and want us to create and produce specialized equipment for them. We provide countless customization choices, and when you work with us, you’re investing in cutting-edge technology, comfort, and security to complement the unique product that we’ve designed for you.

It is advisable to select the suit size that is closest to your weight range.

You can buy a discontinued suit at ADIRUS RACEWEARS. The suit needs to be bought in standard sizes and at full retail value. A full custom suit would be defined by the custom sizing.

You can have a suit made specifically for you by ADIRUS RACEWEARS. The cost would be the same as for a fully customized suit.

A large variety of products are available in our online store, such as go-kart racewear, race suits for auto racing, gloves, shoes, accessories, and clothing.

Yes, our website does carry merchandise from Red Bull, Ferrari, and other Formula One teams. We provide accessories, t-shirts, caps, and more.

Sure, our website features merchandise from individual Formula 1 drivers like Max Verstappen, Charles Leclerc, and others. We have a variety of items from different Formula 1 drivers and teams.

Using our website, you can send a message to our customer support team. We will get back to you as soon as we can and are here to assist.

Payments & Safety

  • We do indeed take payments online. Processing of payments and sensitive customer data is quick, simple, and safe.
  • We also accept payments with Master Card, Visa Card, and Credit/Debit Cards.
  • Find out more about the secure checkout process in our store.

We accept payments from major credit card companies like Visa, Mastercard, Debit Card.

Shipping & Delivery

  • Shipping costs are computed at checkout and may differ based on your location.
  • These are our shipping policy’s complete details.

Shipping is determined using UPS Express and DHL EXPRESS rate calculations.

Return shipping is the customer’s responsibility.

Yes, we ship our products all over the globe.

Yes, we ship to P.O. box addresses using postal services only.

Shipping options include UPS Ground, DHL EXPRESS, 3 Day Select, 2nd Day Air, and Next Day Air. Every order has to be shipped to a physical address.

  • It may take a maximum of 5 business days for domestic shipping.
  • It might take up to 7-8 business days for overseas shipping.
  • There may be longer than usual shipping times due to issues with the global supply chain.

Only one address may be used for each order. You will need to place a separate order for each distinct shipping address if you are buying multiple items to be shipped to different addresses.

Returns & Refunds

Both full and partial refunds are available. Kindly contact us for further details regarding our refund policy.

  • If the product and its packaging are unopened and in good condition, you can get a complete refund.
  • If the product has been used and the packaging has been opened, you may be eligible for a partial refund.
  • If a product is damaged and the damage is not covered under warranty, you will not be able to get a refund.
  • To find out if you qualify for a refund, please review our Terms and Conditions of Service.

If an order is not eligible for free shipping, the customer is responsible for paying all shipping expenses, including return shipping.

Only the cost of return shipping is borne by the customer when an order qualifies for free shipping.

Only the cost of return shipping is borne by the customer when an order qualifies for free shipping.

Please get in touch with our customer support team to initiate a return. They will give you directions on where to send the package and how to apply a return shipping label.

We will let you know whether the refund is authorized or denied as soon as we receive and review your return. The refund will automatically be applied to the original payment method if it is approved. Please be aware that processing and posting of the refund by your credit card company or bank may take some time.

Should you obtain an incorrect or faulty item, kindly get in touch with us right away. We’ll assess the problem and resolve it.

We accept returns for 30 days. The item must be unworn or unused, with tags, in its original packaging, and in the same condition as when it was received in order to be eligible for a return. To start a return, please get in touch with our customer support department.

Refunds will be processed as store credit for a future purchase as soon as returns are received and approved. We’ll let you know when this is finished. It should be noted that shipping expenses are not returnable.

We will process your refund within 7 days of receiving the returned item. Your original method of payment will be used to process the refund.